Clear Insights in Client Retention
The retention dashboard will give you valuable insights in what is going on in your club. The dashboard presents a variety of data regarding the trends in your business in clear graphs, such as client retention and acquisition. No more need to sift through endless spreadsheets – know how your business is doing in a single glance.
The metrics from the retention dashboard shows you how your health business is progressing. When the metrics show decreasing numbers, evaluate whether you need to take action with appropriate marketing activities.
However your health business is progressing, the retention dashboard will give you the insight to take action when it is needed.
Clients At Start
‘ Clients at start’ gives you insight on how many active members you currently have at the start of a period.
Clients At End
‘Clients at end’ gives you insight on how many active members you have at the end of an certain period.
‘Clients growth’ shows you the growth of clients base over a certain period. Growth is shown as the number extra clients that signed up and as a percentage.
‘New Clients’ shows you how many new clients have subscribed to your services in a selected period.
‘Unsubscribed Clients’ gives you insight how many clients unsubscribed from your services in a selected period.
‘Retention’ gives you a forecast of the expected customer retention for the next 12 months, based on the selected period.
How Will It Help Me?
The retention dashboard gives you full insights in your clients database and how it develops. By having these great insights you can directly react to things that stand out.
How Will It Help My Staff?
The trends show you how fully booked your employees are, when things stand out you can immediately react.
How Will It Benefit My Clients?
By having insights in your clients base progress you can immediately act when you see that clients are leaving by improving what you have to offer.