Your Online Club Community
Engagement is key for member retention. Stay in touch and boost engagement with your own online club community.
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Compared to most other sports clubs (e.g. tennis, basketball), member retention at fitness clubs tends to be significantly lower. Research has shown that engagement is key in improving retention rates. That's why one of Virtuagym's core features consists of an online community, which will allow you to nurture loyalty to your business.
With the Club Community, you'll have a social environment similar to Facebook. The big difference is, your community doesn't contain ads, and is free from distracting content from other companies. In other words, you'll have your members' full attention.
The club community allows you to communicate with your members in various ways: mass communication, targeted communication (e.g. only members interested in specific classes), or one-on-one messaging. The community is accessible via your web portal or the mobile app, so you can engage your clients wherever they are.
“Thanks to Virtuagym we save 10 hours per week. We use this time to perform 6 to 8 additional personal training sessions.”
Personal attention is a key ingredient to create loyal members. Virtuagym offers you the tools to stay in touch with them anywhere, anytime.
Got some news to share with all your clients? Your community makes its easy to communicate new services, classes, or other offers. Messages, links, videos, images, marketing banners – it’s all possible.
Share recipes, weight loss tips, bodybuilding tips or other news with the right people by creating various interest groups within your community.
Your own portal has similar functionality as Facebook, but it’s a completely ad-free environment in your own branding, without distracting messages from other people or companies.
All coaches and members will get a personal profile, where others can see their progress, read their posts, and more. Everyone has full control over privacy settings.
Private messaging allows coaches and clients to easily communicate with each other. Continue building a relationship outside your facilities!
With your own online community, you’re always in touch with your clients. The community is accessible on any device with a stable internet connection.
Virtuagym enables you to better connect and engage with your community and is a complete approach to managing relationships and the health of members. The opportunity is in the long term to create change both for staff and members. The only thing I wish is that we started soonerSherry PerezProgram Director YMCA GTA
Virtuagym Helped us Save 36 Hours In Administrative Task Every MonthFrank TrousselotNetwork Manager at LIJFSTIJL
It is the most complete system out there, and the only one offering both client management and coaching.Samuel KirokoOwner of Aspire Fitness.