We are continuously improving this system. Your feedback will always be appreciated. Use this group to report bugs, suggest new features or give compliments about the system. We'll try to get back to you within 24 hours.
Hi Floor, enjoying the VG system so far! Just a schedule question/suggestion: As a trainer I offer both 30m and 60m session lengths. As far as I can see there is no way for a client to choose their booking length. So far I've loaded everything in as half-hour blocks but if a client wants to book for an hour then they have to book 2x half hours back to back as a work-around, then they would get 2x reminders etc and the pricing doesn't work as two half hours would cost slightly more than a 1 hour. It would be great if there was an option to let the client choose from pre-set booking lengths - in my case it would be 30 or 60min sessions. Thanks! Also, +1 for the addition of supersets/circuits in the training planner - looking forward to that one. :-)
I would like to see the ability to to program super sets in the workout planner. As it stands now I have to leave notes for clients on how I would like the exercises to progress. IE do 3 exercises in a row with no rest between each exercise, then rest after 3rd exercise for time prescribed.
HI, I just download this app and created my profile. I have a fitbit and I have synced the accounts together but it doesnt seem to be exactly the same. For example today I have 5,693 steps but virtuagym only logged just around 600. Also yesterday virtuagym logged over 400 active minutes but my fitbit only has 40 minutes.
Just trying to understand how both platforms are connected. Thanks!
Hi, I am new to Virtuagym and would like to know if we can have body weight challenges. I could not find this section to incorporate into a club challenge. As an example we did a 4 point plank based on time but I could not find this to add. Appreciate your feedback
Can I make a workout for a client that does not require the 3d demo? Then have it saved as 1 workout then make it so that my client can click on it to say they did it? I like to make workouts without having to use the 3d demo every time but would like to know that they did it.
By misunderstand I put the minutes value as hours and won lots of achievements, when I noticed I changed the time to the right amount but the achievements are still there, could you please take them out so I can get them fairly, please?
How do I delete invoices that were created in error?
Floor Ploeg commented on a message in the group Virtuagym Feedback & Support
Hi Sam, thanks for your message! The only thing the Fitbit syncs with VirtuaGym is the total amount of steps and the calories that were burned with those steps. Active minutes are not synced, so you will need to add these yourself in the activity ...
Sam Afful-Logotse commented on a message in the group Virtuagym Feedback & Support
I'm still confused by this as i cant tell if all the info fitbit collects gets passed on to virtuagym? Very active mins, workout calories logged on fitbit? should they be logged on virtua gym?if not how do you get the fit points for doing them?if ...
Malou VG commented on a message in the group Virtuagym Feedback & Support
Hi Annie, thanks for your message and your feedback. I will put your request on our feedback list, and see how we can implement this in our system. For supersets, please read this article: https://virtuagym.zendesk.com/hc/en-us/articles/201980631-...